Maropost

Maropost is a unified commerce and customer engagement platform designed to help growing brands manage ecommerce, orders and marketing from a single ecosystem. It is commonly used by B2C and B2B retailers who want tighter alignment between online sales, fulfilment operations and customer communications without managing multiple disconnected systems. 

The platform includes ecommerce storefront capabilities, order and inventory management, customer data management and integrated marketing tools such as email and campaign automation. This enables businesses to manage the full customer lifecycle, from purchase through to post-purchase communication, while maintaining visibility over stock levels and order status. 

For MachShip customers, Maropost typically serves as the front-end commerce and order capture platform, while MachShip manages the freight and delivery execution layer. Orders created in Maropost can be passed to MachShip to generate consignments using accurate order, product, quantity and address data. This removes manual handling and ensures dispatch workflows remain consistent as order volumes grow. 

MachShip can return carrier details, tracking numbers, delivery status and shipment confirmations, enabling businesses to keep customers informed throughout the delivery process. This supports a smoother post-purchase experience and helps customer service teams respond quickly to delivery enquiries. 

Maropost is well-suited to ecommerce-led businesses that want an integrated approach to commerce, orders and customer engagement. When paired with MachShip, it provides a scalable foundation for managing online sales and freight operations together, improving fulfilment efficiency and delivery visibility.