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Product Target Audience
  • Enterprise
  • Mid Market

Mobiledock is a cloud-based loading dock management platform that acts as 'air traffic control' for deliveries. Operating for over 8 years, the system optimises scheduling, reduces congestion, streamlines operations, enhances safety and supports ESG.

Mobiledock automates and schedules all inbound and outbound movements, ensuring every arrival is planned, tracked, and visible in real time.

Proudly Australian-owned and developed in Australia, Mobiledock supports over 270 sites globally across a diverse range of sectors, including:

  • Distribution Centres & Warehousing
  • Manufacturing
  • City Retail & Commercial Buildings
  • Hospitals,
  • Airports

By streamlining operations, Mobiledock helps sites optimise dock utilisation, reduce congestion, enhance safety and improve security.

Our technology provides full visibility and transparency for all inbound and outbound deliveries by connecting carriers, suppliers, and sites in one central system.

Key Benefits

  • Automated Scheduling – Eliminate manual bookings and reduce delays.
  • Complete Visibility – Track every delivery in real time across all stakeholders.
  • Reduced Congestion – Smooth dock operations and minimise bottlenecks.
  • Enhanced Security – Monitor and control site access with confidence and safety

"The biggest issue that Mobiledock has solved for us is the ability to prioritise the loads. The ability to hold off on the automated approvals for the interstate routes until we get those time sensitive loads within the system has been an absolute joy for us. It has stopped a lot of frustrated communications, frustrated carriers, just due to that feature alone."

Mitch Bentley
Logistics Systems Analyst at Coke a Cola Australia

Use Cases

Coca-Cola Europacific Partners – Managing High Dock Demand With Mobiledock

See how Coca-Cola Europacific Partners handle high-demand dock management with Mobiledock, improving efficiency, reducing delays, and streamlining operations.As a fully hosted, cloud-based web dock appointment scheduling service, Mobiledock was selected by CCEP. Mobiledock’s intuitive web-based design, and ease of configuration has been built to minimise any setup costs and allow the rapid and global deployment of the solution. Mobiledock enables dock delivery management from first appointment request for a delivery slot, through to confirmation of delivery completion. Implementation of a mass upload feature in Mobiledock has provided the ability to plan and upload interstate and bulk bookings directly into the system with specific configurations utilising a blend of automated and manual approvals to cater to different customer and dock requirements including staggering start time rules and reloads. From any internet connected browser, CCEP can define and control their booking and execution process and monitor compliance, whilst simultaneously reducing congestion, number of required docks and carbon footprint, whilst also increasing efficiency all round.

Snack Brands

The Results Optimised Dock Utilisation: Enhanced visibility and control reduced congestion and boosted productivity. Automated Booking Approval: The solution automated 95% of bookings, minimising errors and manual intervention. Enhanced Security and Efficiency: Access was validated through a boom gate and PIN/QR code scanner. Admin – Free Approach to Capture DIFOT and Chain of Responsibility (CoR) Data: Via smart boom gates and driver kiosks. Demurrage Elimination: Delivery and departure times eliminated demurrage and improved supplier compliance. Streamlined Dock Management: Improved efficiency and centralised information. Effective Communication: Carriers and drivers communicated updates efficiently for ETA and bookings without calls or emails. Freight Accuracy: Bookings aligned with valid sales orders (SOs) and purchase orders (POs). Real Time Notifications via SMS to drivers Through Mobiledock, SBA has successfully streamlined processes, optimised dock usage, and enhanced visibility for all supply chain stakeholders. Notably, this solution has played a crucial role in facilitating efficient resource planning, improving supplier management and reducing congestion.

e&s Use case

The Results Improved Control and Accuracy: Mobiledock serves as a real-time 'single source of truth' for all deliveries into the Canberra e&s DC, ensuring freight accuracy and allowing only valid POs to be delivered at the appropriate time. Enhanced Visibility: Provides real-time visibility for all supply chain stakeholders on booking statuses, enabling seamless communication without the need for phone calls or emails. Inbound Freight Control: Offers precise control over inbound freight at the purchase order (PO) line level, ensuring efficient management of deliveries into the Canberra DC. Optimised Dock Utilisation: Mobiledock streamlined inbound vehicle arrivals, aligning them with the 3PL’s schedule and planned labour, resulting in smoother operations. Increased Efficiency: A high percentage of bookings are automatically approved, reducing the need for back-and-forth communication. Automated no-show and late statuses keep all parties informed of delays or changes. Enhanced Data Accuracy: Mobiledock captures arrival times, Department of Transport (DOT), and Chain of Responsibility (CoR) data through driver kiosks, eliminating manual input from the e&s Trading DC team.

Petbarn

“While we previously had strong relationships with our suppliers in understanding the importance of DOT and helping provide support with their carriers; we now have much greater control over the carriers’ making bookings and data to export and provide evidence back to both the suppliers and the carriers on performance and where the gaps are. We are rolling out a new and improved recurring slot schedule with give us even greater control and enhance DOT performance. Having Mobiledock in action for our own warehouse as well as our Linfox 3PL’s means we now have complete visibility of all inbound coming in to our warehouses”. Kate Fitzgerald, Supplier Performance Manager, Greencross. Are you ready to enhance your

JB HiFi

JB HiFi Group selected MobileDOCK to address their operational and reporting challenges in relation to inbound deliveries to their HDCs. Mobiledock connects a location to its logistics community enabling highly automated scheduling and execution of commercial deliveries subject to each site’s constraints. Mobiledock is a fully hosted, cloud-based web application.Its intuitive web-based design, and ease of configuration has been built to minimise any setup costs and allow the rapid and global deployment of solution. Mobiledock core capabilities were targeted toward removing the manual work involved in scheduling the inbound deliveries, capturing inbound product information, and tracking supplier and carrier inbound performance. JB HiFi Group also utilise Mobiledock's unique and industry leading ‘Documents’ capability which provides the suppliers and their carriers with accurate and detailed information for every open Purchase Order they need to deliver. Mobiledock's APIs and integration with JB HiFi Group’s systems - this information is updated in real-time and allows JB HiFi Group Suppliers and their carriers to specifically identify which items they will be delivering.

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Clients

Snack BrandsCoca ColaJB HiFiPetbarnJDK Managemente&s

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