Retail Express

Retail Express is an Australian retail management platform designed to help retailers manage inventory, sales and customer operations across physical stores and online channels. Built with omnichannel retail in mind, it provides a single system to manage stock, orders and customer data across POS, ecommerce and back-office operations. 

The platform includes functionality for inventory management, point-of-sale (POS), order management, pricing, promotions, customer data and reporting. Retail Express supports multi-store environments, centralised inventory control and integrated ecommerce workflows, enabling retailers to maintain accurate stock visibility and deliver consistent customer experiences across channels. 

For MachShip customers, Retail Express typically acts as the operational system for managing retail orders and inventory, while MachShip manages the freight and carrier execution layer. Orders placed through ecommerce or processed via retail workflows can be passed into MachShip to create accurate consignments using consistent order, product and address data. This streamlines dispatch processes and reduces manual handling. 

MachShip can return carrier information, labels, tracking numbers and delivery status updates, enabling retailers to maintain visibility across fulfilment and delivery workflows. This supports smoother omnichannel operations and improves the post-purchase experience for customers. 

Retail Express is well-suited to Australian retailers seeking an integrated solution for managing inventory, POS and ecommerce operations. When paired with MachShip, it provides a scalable foundation for managing fulfilment and freight as retail volumes grow across channels.